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CONTACT

Marie is happy to reply on all your questions regarding the platform, personal questions, or others. Here to help
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GET IN TOUCH FOR ANY QUESTIONS

Hesitating to join? A specific question? Want to share some sweet thoughts? Drop it here!

Thank you!

  • How do I create an account?
    We are happy to hear you want to join our community and start working out together! To create an account on Muse Of Sweat, follow these steps: 1. Visit our website at www.museofsweat.com 2. Click on the "Sign Up" button located at the top right corner of the homepage. 3. Enter your details such as name, email address, and password. 4. A verification email will be sent to the email address you provided. Click on the verification link in the email to complete the registration process. 5. Once your account is verified, you can log in to your account and start exploring the different features available on Muse Of Sweat. 6. To access all the features & workouts on the website, you can simply choose a plan in the "Plans & Pricing" tab. Congratulations! You have successfully created your account on Muse Of Sweat. If you encounter any issues during the process, feel free to contact our customer support team for assistance.
  • I have a technical issue, can someone help?
    Awtch, sad to hear you are having problems with your account. If you encounter any technical issues while using Muse Of Sweat, please don't hesitate to contact our support team. You can reach us by sending an email to info@museofsweat.com or by using the live chat feature available on our website. Our support team will be happy to assist you and resolve any technical issues you may be experiencing.
  • I forgot my password, what to do?
    Damn, we got you! If you forgot your password, don't worry! Simply click on the "Forgot Password?" link on the login page and enter the email address associated with your Muse Of Sweat account. We will send you an email with a link to reset your password. If you don't receive an email, please check your spam folder or contact our customer support team for further assistance. Remember to create a strong, unique password and keep it safe.
  • Can I try the platform before subscribing?
    We are happy to hear you are curious to discover the Muse Of Sweat platform. Muse Of Sweat offers a 7-day free trial for all new users. Simply enter your payment details as you would to purchase a plan. During this trial period, you will have access to all of the platform's features and can explore the various workouts and programs available. After the trial period ends, you will need to subscribe to continue using the platform. If you decide not to subscribe, you can simply cancel your trial before the end date and you will not be charged.
  • Will there be new videos?
    A new workout video will be added to the platform on a weekly basis. Interested in seeing something in particular, a specific area you would like to workout, have questions about? Hit me up. Besides, be sure to check back regularly for new content and updates.
  • Can I cancel my membership?
    From your Subscription page, you can easily cancel whenever you want. Log in to the site. 1. Go to your member profile at the top of the site. 2. Go to My Subscriptions in the drop-down menu. 3. Click the More Actions arrow next to your plan. 4. Click Cancel Subscription. 5. Click Yes, Cancel to confirm. Please note : cancelling your membership will immediately stop all future payments and access to the Muse Of Sweat platform. If you have any questions or concerns, please contact our customer support team at info@museofsweat.com. no refunds are available.
  • Is there also a mobile version?
    Yes, let's workout together wherever and whenever you want to, from your laptop, mobile or TV.
  • How does the subscriptions work?
    Muse Of Sweat offers two different price plans; monthly or yearly. Both with the possibility of canceling at any time. Each subscription plan gives you access to all the workout videos and fitness plans available on the website. To subscribe, you need to register and create an account on the Muse Of Sweat website. Once you have signed up, you can choose the subscription plan that suits you best and make the payment. After your payment has been processed, you will have full access to the program. Your subscription will be automatically renewed at the end of each period, depending on the subscription plan you have chosen. You can cancel your subscription at any time before the renewal date to avoid being charged for the next period. If you have any questions or issues with your subscription, please contact our support team for assistance.
  • What is the notice period?
    When you cancel a recurring payment, such as a monthly payment, the purchased plan and payment will end at the end of the cycle. (e.g. at the end of the month)
  • Can I simply purchase a video?
    No, Muse Of Sweat is a comprehensive online fitness program that offers a variety of workouts and coaching support. We do not offer individual videos for purchase. However, we do offer a 7-day free trial so you can experience the full program before committing to a membership. Additionally, our flexible membership options allow you to cancel at any time or switch to a different plan if needed.
  • What kind of videos can we expect from Muse Of Sweat?
    Muse Of Sweat offers a variety of workout videos to cater to different fitness levels and preferences. Our online program includes strength training, cardio, pilates and HIIT workouts. All of our videos are led by certified trainers and are designed to help you reach your fitness goals in a safe and effective way. Whether you are a beginner or an experienced athlete, our videos are tailored to meet your needs and help you get the most out of your workouts.
  • Are there pregnancy workout videos?
    Yes, Muse Of Sweat offers a variety of pregnancy workout videos suitable for all trimesters. We created safe and effective workouts to help you stay active throughout your pregnancy journey. We understand that every pregnancy is unique, which is why our videos offer modifications for different fitness levels and any physical limitations you may have. Always consult with your doctor before starting any exercise program while pregnant.
  • Are there live classes?
    Once a month, we will host a live workout session that you can either join in real-time through the platform or access the video later. Discover all the live workouts in the LIVE section.

FREQUENTLY ASKED QUESTIONS

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