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Privacy Policy

Last Updated: [30.09.2024]

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Welcome to MUSE OF SWEAT (museofsweat.com, “MuseOfSweat”, “us”, “our” or “we”).

 

This Privacy Policy explains how we collect, use, and store your personal data when you access our websites, including museofsweat.com, museofgreens.com, and related platforms (collectively the "Sites"), as well as our mobile applications (the "Apps").

By using our services, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.

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1. What Information Do We Collect?

We collect the following types of information:

  • Personal Data: This includes name, email, postal address, payment details (e.g., credit card information), purchase history, account details (such as login and password), and any feedback, comments, or profile information you provide.

  • Device Data: This includes your IP address, browser type, device information, and other technical details automatically collected when you visit the Site or App.

  • Usage Data: We collect data about your interactions with the website, such as pages visited, time spent, and navigation behavior. This includes session details and browsing history.

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2. How Do We Collect Information?

We collect information through:

  • Direct interactions when you provide it to us during account registration, purchasing a product, or filling out forms.

  • Automated technologies, such as cookies, web beacons, and server logs track your usage of our websites and apps.

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3. Why Do We Collect Your Data?

We collect and process personal data for the following purposes:

  • To provide and operate our services, including processing payments for purchases.

  • To deliver personalized customer support.

  • To send service-related communications, such as updates, promotional offers, and surveys.

  • To compile aggregated statistical data for business analysis.

  • To comply with legal obligations and protect the security of our platform and users.

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4. How Do We Store and Share Your Data?

Muse Of Sweat is hosted on the Wix.com platform. Data collected from you may be stored on secure servers provided by Wix.com, which comply with PCI-DSS standards for secure payment processing. Your personal data may also be shared with third-party service providers (such as payment processors or cloud hosting providers) who process the data on our behalf, always under secure conditions.

We will never sell your personal data to third parties.

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5. Data Retention

We retain your personal data only for as long as necessary to provide services to you, comply with legal obligations, or resolve disputes.

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6. How Do We Use Cookies and Tracking Technologies?

We use cookies and similar technologies to:

  • Offer a personalized and secure browsing experience.

  • Monitor site performance and improve service functionality.

  • Deliver targeted advertisements tailored to your preferences.

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Types of Cookies We Use:

  • Strictly Necessary Cookies: Required for site functionality, such as logging in.

  • Performance Cookies: Monitor how visitors use the site.

  • Functionality Cookies: Store preferences and personalization settings.

  • Advertising Cookies: Used to display relevant ads.

You can manage your cookie preferences in the cookie banner or through your browser settings.

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7. How Do We Protect Your Data?

We use advanced security measures, including encryption, firewalls, and secure protocols, to protect your personal information from unauthorized access, misuse, or disclosure.

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8. Your Rights Regarding Personal Data

Under GDPR, you have the following rights:

  • Access: Request a copy of the data we hold about you.

  • Correction: Update or correct your personal information.

  • Erasure: Request deletion of your data.

  • Restriction: Limit how we process your data.

  • Data Portability: Request your data in a machine-readable format.

  • Withdrawal of Consent: Opt-out of certain data processing activities (e.g., marketing communications).

You can exercise any of these rights by contacting us at info@museofsweat.com.

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9. Withdrawing Consent

If you no longer wish for us to process your data, you may withdraw your consent at any time by emailing us at marie@museofsweat.com. However, this will not affect any data processing carried out prior to your withdrawal.

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10. Third-Party Cookies and Analytics

Our website may include cookies from third-party services, such as analytics tools and advertisers. These third parties may collect data to provide personalized advertisements. For more information on their use of cookies, please review their respective cookie policies.

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11. International Data Transfers

As we are based in the EU, any personal data you provide may be transferred to and stored in countries outside the European Economic Area (EEA). When such transfers occur, we ensure adequate safeguards are in place, as per GDPR regulations, to protect your personal data.

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12. Privacy Policy Updates

We reserve the right to modify this policy at any time, with any material changes being communicated to users. Changes will take effect immediately upon posting on this page.

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13. Questions or Complaints?

If you have any concerns regarding your data or how we handle it, you may contact us at info@museofsweat.com. You may also file a complaint with the Data Protection Authority in Belgium if you believe your rights have been violated.

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